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Payments & invoicing

How quotes, invoices, references, due dates, proof of payment and credit terms work.

Version v1.1-2026-10-18 · updated 18 October 2026

1. Quotes

Team quotes for self-paced seats: your quote opens on screen and is emailed instantly (PDF), valid for 30 days. Accept the quote online and your invoice is issued at once.

In-house and face-to-face groups: your quote request is confirmed instantly; your priced quote follows by email. See Group & in-house booking terms.

2. Invoices and references

Request your invoice on the course page: your invoice opens on screen and is emailed instantly. Each invoice has a unique number; always use it as your payment reference so we can match your payment.

Invoices are due within 14 days of issue. For individuals, access opens when payment is confirmed.

3. How you can pay
  • EFT (internet banking) or cash deposit to our FNB Botswana account. The bank details appear on your invoice and on your order page; we do not publish the account number on this page.
  • Employer invoice for organisations, including approved credit terms.
  • Card and mobile money: coming soon.

After paying, upload your proof of payment (PDF, JPG or PNG, up to 5 MB) on your order page. We verify it, usually within 1 working day, and your access arrives by email as a one-time sign-in link.

4. Organisations and credit terms

Invoices can show your organisation name, VAT/TIN and purchase order number. Credit terms (for example 30 days) are available to organisations on request and need our approval; access can open on approval. Unpaid invoices past the agreed date may lead to access being paused.

5. HRDC levy

Our programmes are HRDC-approved. For organisation bookings we provide an HRDC levy claim pack (invoice, proof of payment, attendance or learner register, outline and outcomes, certificates). Employers may claim eligible training costs from the HRDC training levy, subject to HRDC rules.

6. Currency and taxes

Prices are in Botswana pula (BWP). Any applicable taxes are shown on your invoice.

7. Security

We never ask for card details by email or WhatsApp. Our bank details are only those printed on your invoice; if they ever appear to change, call us before paying.

Core Knowledge Investments (Pty) Ltd, trading as Core Knowledge Quality Training & Consultants, Gaborone, Botswana. BQA-accredited training provider (no. 0019). Contact: coreknowledgedigital@gmail.com · WhatsApp +267 76 066 483. Ask a question

Help

Quick answers

When do I get my certificate and transcript?

You receive your Certificate of Completion and transcript once all modules, deliverables and your 30-day plan are complete. We verify and release them, usually within 3 working days, and email you when they are ready. Check your status any time on the Help page.

How much does it cost?

Self-paced courses from P1,500; see each course page. Most courses are P2,500 per course, self-paced online (COP Short-Term Insurance P1,500, COP Long-Term Insurance P1,950). TOT + Assessor bundle (2 courses) P4,000; Assessor & Moderator Combo (one combined course) P4,000; BQA pathway bundle (TOT + Assessor + Moderator, 3 courses) P6,000. Groups of 5 or more, face to face or in-house: request a quote.

How long is the course?

About 35 hours of learning, the equivalent of a 5-day course. Self-paced learners usually finish in 2 to 4 weeks; blended and face-to-face run over 5 days.

Are you BQA-accredited?

Yes. CoreKnowledge is a BQA-accredited training provider (no. 0019). All three steps of the Trainer → Assessor → Moderator pathway are open now; registration and accreditation decisions are made by BQA.

How do I pay?

Request your invoice on the course page: it opens on screen and is emailed instantly. Pay by EFT or cash deposit using the invoice number as reference, then upload your proof of payment on your order status page. Card payment is coming soon.

Not live chat: WhatsApp us and a person replies in working hours, or use the Help centre.

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